Our vision is to secure our members future by growing their retirement savings. The Fund has strong values, which are well embedded in our culture. We believe that with these values, it will help us deliver our corporate strategies.
With Accountability and Integrity being part of our corporate values, the Fund has in place a Whistle Blower Policy. (Click here to view the Whistleblower policy)
“Whistle Blowing – is a process established to encourage and enable employees and others to raise serious concerns within an organization prior to seeking resolution outside”
These concerns include (but are not limited to):
- Fraud, theft, or misappropriation.
- Use of inside information by an employee for private gain.
- Giving or receiving of bribe, gifts, benefits, or anything of value which would impair objectivity in the performance of an employee’s responsibilities.
- Inappropriate disclosure of the FNPF’s confidential information (including intellectual property).
- Engaging in activities that compromise or are potentially in conflict with the interests of the Fund.
- Breach of FNPF policies.
- Any illegal act.
To report any of the above, please complete the form below, and the Fund will respond to you in due course. The Fund will take all the necessary steps to ensure confidentiality of the information that is received, and for any investigation that is carried out on the disclosure.
We welcome any areas that do not fall within the Whistleblower Policy, please submit your queries by Contacting Us.
Code of Fair Practice
The Code of Fair Practice is a promise FNPF makes to its stakeholders. It outlines expected standards of behaviour that stakeholders should receive from our staff. The Code ensures that stakeholders should be able to expect the same standard of care and service from any FNPF office, whether they are there to lodge an application, contribution schedule or to make a payment.
The Code of Fair Practice helps the FNPF promote good, fair, trustworthy practices when dealing with its stakeholders. It also sets a guideline to increase transparency to allow stakeholders to have a better understanding of the standard of services they should expect when dealing with the Fund.
The Code applies to the Fund’s Board directors, Management and all employees of the Fund.
The FNPF Act 2011 requires the Fund to fulfil 7 commitments when establishing a Code of Fair Practice. These 7 commitments are incorporated into 4 main categories in the Code.
The 4 categories are:
- Ensuring open, transparent, fair, non-discriminatory, and accurate dealings with FNPF Members and Annuitants.
- Ensuring professional dealings with Employers are maintained;
- Timely and courteous communication with FNPF Members and Annuitants; and
- Confidentiality of Information.